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Day 2 Agenda (Friday, 12 October 2012, 07:30 AM to 05:00 PM EDT)
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08:00 – 08:45 AM
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Registration. Breakfast
Hall Name: Palm 1 and Palm 2
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08:45 – 09:00 AM
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Chairperson's Opening Remarks
Hall Name: Courtyard
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09:00 – 10:00 AM
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Ethical and Legislative Issues in Legal Outsourcing: ABA Commission on Ethics 20/20
- Future of LPO Seen Through ABA Perspective
- Implications on Legal Profession
- Rules, Governance and Compliances
- Ethical and Legislative Norms: Latest Developments
- Establishing Accountability
- Unauthorized Practice of Law
- Managing Conflict of Interest
Hall Name: Courtyard
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10:00 – 10:30 AM
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Networking & Coffee Break
Hall Name: Palm 1 and Palm 2
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10:30 – 12:00 PM
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Prescheduled One–on–One Meetings
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10:30 – 12:00 PM
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Legal Outsourcing in Specialized Business Areas; Role of IT and Cloud Computing
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Hall 1 – Conference Session
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Hall 2 – Conference Session
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Hall 3 – Workshop (By Invitation Only)
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10:30 – 12:00 PM
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Information Technology, Cloud Computing and Legal Outsourcing Industry
- Ways to Increase Attorney Productivity
- Effective Management of Information Technology
- Leveraging Technology for Results
- Roadmap to Successful Implementation
- Proven Relationship between IT and LPO Services
- Focus Areas where IT can Play Significant Role
- Integral Part to Build Trust
- Is Cloud Driving the Security of Online Information
- Overseas Data Management through IT and/or Cloud Computing
Hall Name: Courtyard
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Immigration Services: Recent and Future Developments of Outsourcing Support Services
- Analyzing Demands
- Filing of application form
- Discussing on Outsourcing Initial
- Paralegal Work
- Using the Information Technology
- Documentation and Follow up works
- Pricing Structures
- Ethical Practices
- Rules, Regulations and Compliances
- Training the Manpower – Onshore/Offshore
- Volume/Niche Areas
- Costs Involved
Hall Name: Oak
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Outsourcing Government Contracting: Is it Possible to outsource Government Contracting Work? What, Why and How?
- Examining Needs of Government Depts
- Current Trends and Changing Patterns
- Sourcing Strategies
- LPO Business Models
- Location Analysis
- SLAs
Hall Name: Willow
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12:00 – 01:00 PM
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Networking Luncheon
Hall Name: Palm 1 and Palm 2
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01:00 – 02:30 PM
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Prescheduled One–on–One Meetings
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01:00 – 02:30 PM
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Litigation Support and Legal Outsourcing Support Services
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Hall 1 – Conference Session
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Hall 2 – Workshop (By Invitation Only)
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Hall 3 – Conference Sessions
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01:00 – 01:45 PM
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LPO Providers Panel: Consulting, Execution, Investments and Value Deliverables
- Onshore vs. Offshore
- Joint Conversations on Analyzing Needs
- Case Studies
- Client References
- Helping Define the Expected Value
- Challenges in Demonstrating Value
- Collaborations and Partnerships are Must
- Investments in Legal Outsourcing Industry: Private Equity Opportunities
- Aim to Create Value Instead of Communicating Value
Hall Name: Courtyard
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E-Discovery and Legal Outsourcing – The Synergy
- E-Discovery as part of Litigation Support
- New Trends and Services Offered in Litigation Support
- Software Usage for E-Discovery Support Services
- Trained Manpower
- Compliances
- Defining the Workflow Process
- Building Sound Delivery Process
- Project Management
- Infrastructure Management
Hall Name: Oak
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Restructuring the Law Firms to Deliver Value to Clients
- Synergy Between Law Firms and General Counsel
- Analyzing Key Functional Areas
- Finalizing Jobs to be Outsourced Collaboratively
- How to Approach Value Discussions and Principles
- Strategic and Non-Strategic Areas of Delivering Value
- Why Delivery Is So Challenging?
Hall Name: Willow
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01:45 – 02:30 PM
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Legal Outsourcing Support in Document Review Services
- What is Covered in Document Review Services
- Outsourcing Support
- Focus on Value Instead on Volume
- Ensure Consistency, Savings, Security, and Convenience
- Online and Offline Legal Support Services
- Supervision by Qualified Attorneys
Hall Name: Willow
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02:30 – 04:00 PM
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Prescheduled One–on–One Meetings
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02:30 – 04:00 PM
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Security, Confidentiality and IT Issues in Legal Outsourcing Industry
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Hall 1 – Conference Session
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Hall 2 – Workshop (By Invitation Only)
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Hall 3 – Conference Sessions
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02:30 – 04:00 PM
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Security and Confidentiality Issues in Global Legal Industry
- Data Protection Laws
- Privacy of Data Shared with LPO Providers
- Overseas Data Flow
- Location of Servers
- Challenges in Vendor Relationships
- Training the Manpower
- Security and Business Continuity
- Governance Models
- Managing Disputes before the Dispute Arises
Hall Name: Courtyard
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Case Study: Outsourcing Contract Management Services
- Contract Drafting, Review and Management Services
- Contract Lifecycle Management
- Regulatory Requirements
- Risk Management and Cost Control Issues
- Developing Procedures to Control Quality
- Planning, Designing and Implementation of Contract Management System
- Improving the processes and Tools
Hall Name: Oak
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Employing the Qualified Personnel for Legal Outsourcing Work – An Insider’s Perspective
- Sourcing Manpower on 'As and When Required' Basis
- Who is “Qualified” Personnel
- Find the Right Expertise
- Training is Must
- Best Practices for Recruitment, Training and Management
- Visiting Offices and Meeting People
- Client Credentials about Teams
- Compliances
- Signing Contracts
- Employee Benefits, Compensation, etc.
- Conduct Background & Educational Checks
- Managing Employment Risks
- Non-compete Agreements - Applicable Laws
Hall Name: Willow
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04:00 – 05:00 PM
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Selection of the Right LPO Service Provider: Risks Involved
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Hall 1 – Conference Session
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Hall 2 – Conference Session
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Hall 3 – Conference Session
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04:00 – 05:00 PM
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Do’s and Don’ts: Legal Risks in Outsourcing-Solutions and Strategies
- Leakages
- Client Loss
- Breach of Contract
- Mishandling
- Misrepresentation
- Negotiating an Outsourcing Agreement
- Role of Arbitration
Hall Name: Courtyard
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Legal and Compliance Outsourcing in AML/CFT (Anti–Money Laundering/Combating the Financing of Terrorism): How Banks, Broker–Dealers, Insurance Companies, Money Transmitters, Gambling Casinos and Law Firms may Benefit, and the Current Outsourcing Trends and Opportunities
- Fundamentals of AML/CFT
- Who Are The Potential Clients
- Compliance Outsourcing in The AML/CFT Space: Why and How This is Different From Other Types of Outsourcing, Such As LPO
- Current Trends
- Conclusions
Hall Name: Oak
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Prescheduled One–on–One Meetings
Hall Name: Willow
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05:00 PM
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End of Day Two and Thanking Note
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